Terms and Conditions
At the start of your project we will ask you how you wish to sign off your development stages. Sign off can be made by signed and posted, or signed and scanned.
The projects official start date is the date your first payment clears and the funds are accessible in our bank account.
Estimated date of completion (EDC) is not guaranteed. We try our best to meet all our deadlines; however we cannot be held liable if the project is delayed due to:
Your delay in passing information to us such as text, copy, approval of work, signing off work, etc.
1. Technical issues
3. 3rd Party issues
4. Force majeure (act of god!)
We will not be held liable for any delays, errors, losses arising from any 3rd party.
A copy of all finalised artwork created for you will be posted upon request after final payment has been cleared.
Once a stage has been “signed off” all work within that stage will be considered final and fully approved by you. Any further changes to work that has been signed off may incur additional costs to cover additional work required.
It is your responsibility to ensure that any briefs we ask you to sign off are fully correct and complete prior to signing them. Any errors or omissions on any briefs are your sole responsibility and we will not be held liable.
We will hold intellectual property of any material created for you. You will be allowed rights to the material only when payment of the final invoice. Artwork may be used on the CZA Studios website, portfolios and showreels. If you, the client, has any objections to this please notify us in writing to CZA Studios.
It is your responsibility to write all text for your animation, unless agreed prior to commencement of project. We are not liable for any mistakes in any text i.e. spelling and grammar. A charge may be incurred for copy correction and proof reading.
The final payment should be paid to us as soon as work is completed regardless if this is before the EDC. If the project has been delayed by you the final payment will become payable on the EDC. We will of course continue and finish off the work after such payment.
Payments that are 30 days late or more from the first final payment request will incur a late payment charge of 20% of the amount outstanding and statutory 8% charge.
We reserve the rights to terminate the service to you forthwith in the event of any default payment or for any reason. Such termination is without prejudice to the rights of either party accrued prior to the date of termination.
An advance of 20% of the total cost of the project is required before work can commence. After work commences this is non-refundable. Should you wish to cancel at any point during the process you shall remain liable for the work that has taken place and shall be invoiced accordingly.
Payment is currently accepted by cheque or BACS made payable to CZA Studios Limited payment unless otherwise agreed. If your cheque is returned by our bank as unpaid for any reason, you will be liable for a “returned cheque” charge of £25.
You shall indemnify us and keep us indemnified and hold us harmless from and against any claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), suffered or incurred by us in consequences that you breach this agreement.
We will not at any time or in any manner, either directly or indirectly use for our personal benefit, or divulge, disclose, or communicate in any manner, any information that is proprietary to you. We will act reasonably to protect such information and treat it as strictly confidential. This provision shall continue to be effective after the termination of this agreement. We do not store credit card details nor do we share customer details with any 3rd parties
This agreement shall be governed by and construed in accordance with English law and the client hereby submits to the non-exclusive jurisdiction of the English courts, and any alteration to part of the agreement shall not invalidate the remainder.